Following Kroll’s recent cybersecurity breach, bankrupt cryptocurrency exchange FTX has temporarily suspended the accounts of affected users accessing its complaint portal.
FTX announce The decision is on X (formerly Twitter) as a proactive measure to prevent future incidents or further damage following the recent hack.
In response to the Kroll cybersecurity incident, FTX took the precautionary measure of temporarily freezing affected users’ accounts on the customer complaints portal. We appreciate your patience and will provide additional information on next steps in due course.
– FTX (@FTX_Official) August 25, 2023
Users are strongly advised not to modify their claims or change accepted schedules in response to the incident. FTX stated that all claims data submitted through Kroll’s customer claims portal remains safe and valid.
Kroll — the claims and notices agent appointed for FTX’s ongoing bankruptcy proceedings — was found to be in breach Disclosure of non-confidential data associated with applicants involved in the bankruptcy case.
In response, Kroll provided assurances to FTX regarding its active management of the situation and its ongoing supervision. Subsequently, FTX provided evidence of this assurance, asserting that the breach had no impact on the security of account passwords, internal systems, or funds.
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Kroll is directly informing affected individuals of precautionary measures for self-protection. FTX explained that Kroll did not handle passwords for FTX accounts and that FTX’s internal systems were not affected.
However, blockchain analyst ZachXBT has verified that phishing emails have started arriving at FTX clients, indicating that their personal data may have been compromised.
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