About a month ago, Xbox gamers appeared to be experiencing issues with Ubisoft+, the French company’s service that provides access to its catalog of paid games. Users were unable to log in and the problem appeared to be widespread.
Ubisoft said it was “Conscious“An issue is affecting some Xbox players and preventing them from accessing their Ubisoft+ subscription. Players have been reporting the issue on social media for weeks, and one of the first messages online explains that “All the other subscribers I know are having the same problem.” Upon arrival at Ubisoft+.
The issue doesn't appear to be limited to a specific console type or region, and a thread on the Ubisoft subreddit has received over 150 comments from players reporting the same issue. “I'm dealing with the same thing. About a month ago, Ubi+ suddenly stopped working on my Xbox and hasn't worked since,” one user said.
In a statement to Eurogamer, Ubisoft said it was “aware of a technical issue affecting the ability to Few players are calling. Your Ubisoft+ subscription on Xbox and Investigation underway“Affected players are encouraged to contact Contact customer support here.
“We will share the update with affected players as soon as possible.”Ubisoft added. Tell us, has this happened to you too?
Edward Langley is a contributor at Mediarunsearch.co.uk, covering a wide range of topics including news, politics, business, technology, sport, entertainment and lifestyle. He focuses on delivering clear, balanced reporting and useful information that helps readers stay informed about current affairs and developing stories. His work highlights issues, trends and events that matter to everyday audiences, with an emphasis on accuracy, relevance and accessible journalism.