Consumers should pay attention to document descriptions, which always contain elements that help establish the authenticity of the charges
the Bank coupon It is the second most used form of payment in Brazil, after only the credit card. Many criminals take advantage of the situation to apply strikes. Fraud with fake bank slips has increased in the country. Scammers send customers fake bills, as if they were health insurance companies, for example, and consumers who are used to receiving bills by email end up falling for the scam. Think about it, the Brazilian Association of Health Plans (Abramge) launches a booklet with the main care that a patron needs to not fall into this type of fraud, notes the executive supervisor of the entity, Marcos Novaes: every month, they end up being the most used by these scammers, because we are already used to paying them, and then, eventually, they arrive through digital or physical means, and people make those payments almost naturally.” Pay, the money goes into the fraudster’s pocket. The advice is to pay attention to the characteristics of the ticket. A real document will always contain elements that help prove the authenticity of the fee, such as the name of the issuing company, the bank and institution code, the beneficiary account number, and the amount of the bill.” Actually check the recipient of the coupon , try to find out who is the sender who sent the receipt. And if you have any questions, big or small, call the operator. “To avoid a fraudulent bill, every connection makes sense,” Novaes says.
Increased customer interest in any kind of irregularity in the ticket is important, but despite this, experts point out, healthcare companies are investing specifically in taking care of data protection, so that there are no leaks. Consumer law attorney Renata Abalim explains that in most cases, criminals are able to file false charges because they have access to leaked customer data. “When we talk about a criminal organization giving way to do this, they already have the health plan beneficiary data, they already know the age, they already know what the consumer is suffering from, including pre-existing diseases. The fraudster knows this by leaking information. I understand that The deadlock is back there. It’s up to the consumer to be the manager of their data. From the moment they give the information to the health worker, they have an obligation to take care of it, keep it and handle it. We have a law, the GDPR, that does that to us. Abalém also remembers That it is possible to protect yourself and act in the event that you are a victim of a scam.” Once a person realizes or receives a charge back for this open amount, he should contact the operator. And knowing that she was the victim of a coup, she should contact the police departments specializing in the consumer, Procon, she should put her mouth on the tropon “, the lawyer points out.
* With information from reporter Camila Younes
Charlotte Whitmore is a contributor at Mediarunsearch.co.uk, covering a broad range of topics including news, politics, business, technology, sport, entertainment, and lifestyle. She focuses on delivering clear, balanced reporting and practical information that helps readers stay informed about current events and emerging developments. Her work highlights stories that matter to everyday audiences, with an emphasis on accuracy, relevance, and accessible journalism that keeps readers connected to the issues shaping the UK and beyond.