The Board of Directors of the National Telecommunications Agency (AnATEL) has canceled the commitment to identify 0303 From companies or entities that make less than 500,000 calls per month.
Instead, the commitment to companies with 10,000 calls per day was about 300,000 per month.
According to Anatel, the approval becomes mandatory for big calls, Provide the agency's data and information.
The new rules in force were approved at a meeting held last Thursday (7), and aims to prevent abusive practices in implementing group phone calls.
According to Chancellor Vicente Bandira de Aquino, close to the operation, The complaints were driven by a law of 2024, Which has expanded the list of companies and institutions already required to use the “non -geographical symbol (0303)”, which was created in December 2021, with the aim of reducing the number of unwanted calls.
Anatil said: “With ratification, it will be possible to monitor the real -time calls that were created by big calls and adopting specific measures as needed for each case,” Anatel said.
The decision provides for that approval Be universal throughout the network within three yearsAs shown in organizing new public telecommunications services.
In addition, it has also been decided that Anatel technical fields are clarifying and implementing an action plan that guarantees the ability to track, safety, consumer protection and accountability for all concerned agents.
(With information from Agência Brasil)
