The account holder recovers R$1.65 million in one go, which is the largest “forgotten value” in the central bank system

The account holder recovers R$1.65 million in one go, which is the largest “forgotten value” in the central bank system

Despite the fact that about 40% of Brazilians find values ​​less than 1 R$ on the Values ​​Receivable website, the account holder redeemed a forgotten R$ 1.65 million in stakes in the consortium. The information was disclosed by Mauricio Mora, Director of Relations, Citizenship and Conduct Oversight at the Central Bank, on Tuesday (29).

According to Mora, this was the largest amount withdrawn since the start of the debit value system. Presented the information at the Public Administration Symposium held in Curitiba.

“This person did not know that he had R$1.65 million in his name in the financial system, and thanks to the debt value system, he got this money back. I imagine she was very happy,” the BC director stated.

On Monday (28), the central bank began promoting a new round of scheduling withdrawals from the remaining balances. According to the agency, even those who participated in the previous consultations will have to repeat the procedure because the financial institutions have included new information in the system.

At this stage of counseling, money comes from the following sources:

  • Closed and undrawn checking or savings accounts;
  • improper collection of tariffs or credit obligations stipulated in the commitment period signed with the Basel Convention;
  • equity shares and distribution of net surpluses to credit union members;
  • dissolved consortium groups.

Under the new schedule, the account holder will be able to schedule a withdrawal at any time on the announced date, rather than entering at times set by the system. The new release dates are as follows:

From April 17 to May 1, there will be an overhaul of the system. Consultations will resume on May 2, when the second phase of the program opens, which will include more forgotten sources of funds in the financial system.

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According to the British Columbia Federation, so far about 114 million people and 2.7 million businesses have gained access to the counseling system that has been set up for refunds. Of that total, 25.9 million individuals and 253,000 businesses discovered they had receivables.

However, most of the forgotten resources are of little value. According to a survey by the British Columbia Center, balances up to R$1 correspond to 42.8% of cases and amounts up to R$10 account for 69.7% of the total.

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Check the step-by-step procedure for withdrawing funds below:

Step 1
Access to the site The date and period of withdrawal reported at the first consultation. Those who forgot the date can repeat the process, without waiting for March 7.

Step 2
Login with account (Silver or Gold level). If a citizen does not yet have an account at this level, he must register or increase the level of security (in the case of accounts of the bronze type) on the website or application. BC advises the account holder not to leave to create the account and adjust the level on the day the redemption is scheduled.

Step 3

Step 4
Check the amount owed, the organization that should return the amount and the origin (type) of the amount owed. The system may provide additional information, if applicable. The first stage of the query indicated only that there were receivables, without providing details.

Step 5
Click on the option indicated by the system:

Order here: for a refund via Pix within 12 working days. The user must choose one of the Pix keys, provide personal data, and save the protocol number, in case he needs to communicate with the organization.

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“Order via an Institution”: The financial institution does not offer a return via Pix. The user must contact the phone or email provided to arrange the withdrawal method with the institution: available electronic transfer (TED) or document of credit (DOC).

Important: On the information screen of the amounts due, the citizen must click on the name of the institution to view the service channels.

new stage

In May, there will be a new round of consultations, with another R$4.1 billion available. In the second step, the following sources of remaining balances will be included:

  • Unjustified collection of fees or credit obligations not provided for in the term of the obligation;
  • Closed and prepaid postpaid accounts with available balance;
  • closed accounts with brokers and stock dealers;
  • Other cases that result in amounts being returned by financial institutions.

In addition to residual values ​​in banks, a citizen may have other sources of forgotten money, such as shares of public funds, Social Security benefits review, accurate income tax refunds and even small lottery prizes.

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About the Author: Camelia Kirk

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