Friday (6) was a busy day on social media for Bradesco app users. Reports of connectivity issues and inability to access accounts dominated digital platforms as of 11:30 a.m., when the number of failure notifications began to grow sharply. In the first hours of instability, Downdetector recorded more than 500 complaints about the bank’s service.
The first sign of the problem came from users, who pointed out the flaws via social media. In a more in-depth analysis, 76% of complaints reported an inability to log in, while 13% reported difficulties in executing transactions via Pix. A portion of 12% reported problems accessing online banking through a browser.
What does Bradesco say about instability?
In response to these reports of instability, Bradesco issued a public note confirming that they are aware of the outages occurring in the app, and are already working to normalize services as quickly as possible.
Tests confirm problems
To confirm the signs of instability, the TechTudo team conducted independent tests and was able to reproduce the bug on both Android and iOS devices. The message displayed on the home screen and when trying to log in warns of a system failure and asks users to try accessing the platform again later.
What could cause failure?
Currently, it is not yet possible to determine the exact source of the application failure. However, our team has already contacted the bank and we are awaiting an official response.
Meanwhile, Google Trends, which monitors web searches, recorded a sudden increase in searches for terms such as “Bradesco down today,” “Bradesco down freedom,” and “Bradesco app down today” during the off-day period. stability.
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