Banks reported problems with PIX on Friday. BC says systems are operating normally | Economy

Customers from several banks took to social media on Friday (5) to complain about payment problems via PIX. Cases have been registered in institutions such as Banco do Brasil, Nubank, Banco Inter, C6 Bank and PicPay.

According to financial institutions, there were instances of instability in the instant payment service – especially during the afternoon. But the problems have already been solved.

Despite the failures, the Central Bank of Brazil (BC), the creator of PIX, reported that its systems were “operating normally.” He also said he does not comment on individual institutions.

Downdetector, which monitors online services, recorded significant rises in problems attributed to banks. In the case of C6 Bank, complaints were more concentrated in the morning. Other establishments peaked in the afternoon.

In a note, Bank of Brazil It stated that it identified login instability for its app and PIX “in part of the afternoon for some customers.” According to the corporation, both the mobile phone and the payment system returned to normal operation at the end of the afternoon.

Hey Nubank He stated that there was a temporary instability, which has now been “completely resolved.”

Hey Banco Inter It also reported a state of “temporary” instability during the afternoon. He added that after the correction, the service began to operate normally.

Wanted, the PicPay She informed that she would not take a position on the issue.

Hey C6 BankIn turn, he did not respond until the last update of this report.