He who never regretted a rash decision threw the first stone! And when the pressure to make a decision comes from all sides, the regret is even more intense. Imagine if you said in an impulsive moment to all of your employees: “Back to the offices now! Only to realize months later that I may have been wrong. Well, know you’re not alone! 80% of presidents now raise their hands and say, “Oops, we may have rushed this one.“
Read more: Home office? No, it’s work: the art of working and relaxing at the same time
The back-to-office movement, after years of floating in the era of remote work, has become a corporate version of “desiludido.com.” Envoy CEO Larry Gadea stated that “Many companies could have been more thoughtful…”, stressing the fact that decisions should be based on employee opinions and not just executive desires.
So where did things go wrong?
Kathy Katcher, the brains behind Career/Life Alliance Services, points out the constant changes and fluctuations in return policies. It indicates that “Many of the organizations that tried to force a return to office had to back off…and now, they don’t look as strong.The truth is, what was a “huge concession” became a “huge regret.”
While some companies have adapted and embraced the hybrid business model, others find themselves in a bind, reneging on earlier promises. Organizations, in their attempt to offset the costs of unused office space, have ignored the needs of their employees. Results? Kasher points out:They are the ones who struggle to retain and recruit“.
Who hit the bull’s-eye?
Companies like Ernst & Young have listened and responded. They understood the obstacles that kept employees from returning to the office, such as pet care and transportation, and offered solutions. EY’s Frank Giampietro puts it succinctly: “We just needed to listen to our people and understand … and provide resources to address it.”
Finally, in an ever-changing world with professional boundaries constantly redefining, the key to success lies in flexibility and adaptability. If there’s one thing this episode of regret has taught us, it’s that corporate decisions shouldn’t be rushed.
